Upgrade StorageSyncing issue - file can not be created in the zotero 'storage directory'
Hello,
Error ID -803155774
I am trying to sync and back up my library but it gets stuck on one file. I tried removing the file but I still get the same message. Can I 1st, not just tell zotero to skip that particular file and sync the rest of the data? And 2nd, what is causing this and how do I solve it?
Thanks,
Chamutal
Error ID -803155774
I am trying to sync and back up my library but it gets stuck on one file. I tried removing the file but I still get the same message. Can I 1st, not just tell zotero to skip that particular file and sync the rest of the data? And 2nd, what is causing this and how do I solve it?
Thanks,
Chamutal
-
adamsmiththat particular problem is often security software related - could that be it? Could you disable your virus scanner during a sync to try?
-
Chamutal EitamThanks but I am working in the university so can not disable the virus scanner...
-
dstillmanCheck file permissions in the Zotero data directory. Beyond that, talk to your IT department.
This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.