Invalid Input from server

CROPP
I am fairly new to Zotero, but we (the research group I am apart of) keep getting this message with problem code: 395760261.

Any ideas?
  • dstillman
    Can you restart Firefox, try another sync, and provide another Report ID?
  • CROPP
    Amazingly fast response.


    Here it is: 1269935084

    [JavaScript Error: "[Exception... "'Invalid output from server (Report ID: 45c649655a)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]

    [JavaScript Error: "Invalid output from server (Report ID: 45c649655a)" {file: "chrome://zotero/content/xpcom/sync.js" line: 872}]

    [JavaScript Error: "Invalid output from server (Report ID: 45c649655a)" {file: "chrome://zotero/content/xpcom/sync.js" line: 872}]

    Thanks,

    Jake
  • dstillman
    Can you provide a Debug ID for a sync attempt that generates this error? Thanks.

This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.