Direct Export problems

I've just tried downloading via direct export a half dozen references from an EBSCO database; I have to use direct export because of zotero does not as yet work directly with my VPN. I've done this several times before with no problem. However, this time, it downloaded one, and then gave me an error message saying it could not download the other citations and to check known translation issues (and there are none listed at this time on the website). After that attempt, I haven't been able to download anything from EBSCO, and I keep getting the same error message. I closed and restarted Firefox and tried again, with no luck. I can download from other sites with no problems (I tried downloading from cco.cambridge.org under a VPN and had no problems.) This started after the latest update, but I have no idea if the two issues are related. Any suggestions for how I might address what's going on?
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