Communication issues

davidlaird53
I'm really perplexed. I've been trying to get a response on a username query since Sept 11. Having bumped once and received no response, I started a new thread today, as most of the comments on the original thread were from users who wanted simply to delete their accounts and were not related to the original question. I received an email from you stating "No need to start a new discussion" - but not saying what I need to do in order to receive a response. I clicked the link to reply, but got "Some problems were encountered. The requested discussion could not be found." I can't respond to your email, as it comes from a "noreply" address. Dan, you have a terrific product and I appreciate that I can't expect much in the way of personal attention from a free service, but some indication of how I should proceed would be appreciated.
  • dstillman
    There's really no need to keep creating new threads . If someone has an answer for you (me or someone else), they'll answer on the original thread when they're able to.

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