Syncing error - "Error processing uploaded date..."

Janice Barry
Hello:

I keep getting the following error. I tried "Restore to Zotero server@ and that didn't help. It is not an account problem, as I successfully synced data that I had upload to the server last night from my Mac at home.

Janice

[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: 7ec928dd)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]

[JavaScript Error: "Error processing uploaded data (Report ID: 7ec928dd)" {file: "chrome://zotero/content/xpcom/sync.js" line: 872}]

[JavaScript Error: "[Exception... "'Error processing uploaded data (Report ID: ca9a6e95)' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
  • dstillman
    We're looking into the cause of this, but it should be fixed now (though it's possible you'll get another error—let us know).
  • Janice Barry
    Thanks! I noticed that the Elesevier Journals were generating extra data. I've forgotten exactly what it was, but I deleted them (as they weren't relevant) and the syncing problem seemed to go away. Could that have been the source of the problems?
  • dstillman
    It's more likely that it was what I fixed.

    But if translators are generating bad data, you should report it (in new threads, with sample URLs) so that we can fix them.

This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.