Accepting Ownership not working for me

I have tried clicking the link within the email I recieved regarding accepting ownership for our group library, but it only takes me to a Zotero page which says an error has occurred. I have read all the forum entries on this topic and I still don't see any link within my group area/library area which will allow me to accept ownership. Currently when I click on the "group library" link, I can see the 754 odd journal articles which we have now loaded on the cloud, but I have no way of opening an article nor any way of adding tags, or doing any other Zotero function. I am a grad student and brand new to Zotero. I have already done all the tutorials and read much in the support area. Thus I feel comfortable with the software, but it seems I don't yet have full access to begin my work. Currently, I have logged in via the Zotero website to accept the group ownership. Currently, although I do have Zotero downloaded to my hard drive, I do not have it opened from my hard drive. Currently I do not have the "auto synch" box checked in my preferences either. A second question is: I had gotten a copy of all the journal articles (which are now on the cloud) downloaded to my hard drive prior to our grad school professor actually paying for the Zotero File Storage and uploading all the articles to the cloud. We are thinking the current number of 754 articles in our uploaded library on the cloud is less than probably what I currently have on my hard drive. Maybe a few were lost in the uploading?? Anyway, can you tell me what will happen during the auto synching between the library on the cloud and the articles on my hard drive? I believe I know, but instead of me writing this out, I thought I'd simply ask. I guess I have a small concern that we may end up with duplicates of some articles although I don't think that is what will really happen via the auto synching. . . I look forward to any and all direction that can be given to me. Thank you!
  • It looks like it is returning an error because it didn't have a record of the transfer request which is accurate. The only way that should happen is if the owner made the transfer request but then canceled it before you clicked the link. If you're sure this isn't what happened then it would be a bug on our end that I'd need to look into further (at the least I can put a more informative error message there).

    Currently the website is read only and all editing needs to take place in the client so actually editing group content requires a synced client.

    I assume the articles you already have are in a personal library since you said you had not synced? If thats the case the articles in the group library will be downloaded to your client as separate items.

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