Syncing issues
I am having issues syncing. The error reporrt ID is: 1406421767.
When I click to sync I get a file conflict where I have to choose between two versions of a citation/reference. I choose the one I want and then I get a list of files that have been "added and/or removed in multiple locations." I click Okay and the sync still doesn't happen.
If I click the "!" next to the sync button, I get this error:
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/data/collection.js :: anonymous :: line 566" data: no] [ERROR: insert on table "collectionItems" violates foreign key constraint "fki_collectionItems_itemID_sourceItemID"]
Please advise if possible. I have paid for extra space on the server so I'm hoping I'll be able to make use of it. Thank you,
Brian
When I click to sync I get a file conflict where I have to choose between two versions of a citation/reference. I choose the one I want and then I get a list of files that have been "added and/or removed in multiple locations." I click Okay and the sync still doesn't happen.
If I click the "!" next to the sync button, I get this error:
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/data/collection.js :: anonymous :: line 566" data: no] [ERROR: insert on table "collectionItems" violates foreign key constraint "fki_collectionItems_itemID_sourceItemID"]
Please advise if possible. I have paid for extra space on the server so I'm hoping I'll be able to make use of it. Thank you,
Brian