can't open zotero

lynnjones
this has been going on for months. I have the Zotero icon in my toolbar, but it does nothing when I click it. I can't find Zotero in my programs list, even under the Firefox folder.

Today I downloaded the newest version of Zotero, the newest version of Firefox, and I'm running it on a Windows XP computer. Makes no difference.

Help!
Lynn Jones
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