Upgrade StorageUrgent help requested: Restore PDFs accidentally purged from Zotero Storage
Hello Zotero Support Team,
I recently reached my free Zotero storage limit and decided to migrate my PDF attachments to Koofr using WebDAV.
I successfully connected Koofr to Zotero, and the server verification was successful. Believing that my files would be available through Koofr, I used the "Purge Storage in My Library" option to free up my Zotero storage.
Unfortunately, after purging, I discovered that my PDF attachments were no longer accessible. The attachment names and reference records are still visible, but attempting to open the PDFs does not work.
Many of these documents contain important annotations and highlights accumulated during my research.
I found previous discussions where the Zotero team successfully restored or relinked files after an accidental purge.
Could you please help restore or relink any purged PDF attachments still recoverable from my account?
Thnk you in anticipation of your help!
I recently reached my free Zotero storage limit and decided to migrate my PDF attachments to Koofr using WebDAV.
I successfully connected Koofr to Zotero, and the server verification was successful. Believing that my files would be available through Koofr, I used the "Purge Storage in My Library" option to free up my Zotero storage.
Unfortunately, after purging, I discovered that my PDF attachments were no longer accessible. The attachment names and reference records are still visible, but attempting to open the PDFs does not work.
Many of these documents contain important annotations and highlights accumulated during my research.
I found previous discussions where the Zotero team successfully restored or relinked files after an accidental purge.
Could you please help restore or relink any purged PDF attachments still recoverable from my account?
Thnk you in anticipation of your help!