Issues with my zotero storage

Empln589
I've got 6 GB of storage, and have only used 17.4% of it. However in the desktop version of Zotero, I keep on getting the message "You have reached your Zotero File Storage quota. Some files were not uploaded. Other Zotero data will continue to sync to the server. See your zotero.org account settings for additional storage options."
I do not know why this keeps on happening or how to resolve it. Any help would be appreciated.
  • dstillman Zotero Team
    You're syncing with a different account. Check your Sync settings in Zotero. You can then email storage@zotero.org to have your storage subscription transferred.

    You should delete this account, after transferring any groups and exporting any data you want to keep as Zotero RDF with files.
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