Problem installing Zotero in Windows 11

valnir.fc
I hope this post finds you well.

I am trying to install Zotero in a Windows 11 25H2 PC, but the .exe Zotero file doesn't run because of compatibility issue. The message when I try to execute the file is "This app can't run on your PC. To find a version for your PC, check with the Software publisher."

I've downloaded the windows version from Zotero website, but the same error occurs. Can anyone help?
  • dstillman Zotero Team
    What computer is this, and which version are you downloading? What's the filename of the file that you downloaded, and if you right-click on it and choose Properties, what's the exact size?

    You could likely get this if you downloaded the ARM ZIP and are trying to run zotero.exe within it on an Intel PC.
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