Upgrade StorageThe macro cant be found or has been disabled because of your macro security settings
Report ID 971812305
Dear Zotero Team,
after having switched to Windows 11 on a (personal) laptop i have not been able to get the Zotero plugin running. The above mentioned macro notification pops up after opening a new document and the Zotero toolbar has an empty label.
<<<<<<<Edition Windows 11 Pro
Version 25H2
Installed on 17/06/2026
OS build 26200.9711
Experience Windows Feature Experience Pack 1000.26100.372.0
Microsoft® Word for Microsoft 365 MSO (Version 2610 Build 16.0.20527.20088) 64-bit
Zotero, version => 10.0.7 (x64)
I've followed the general troubleshooting steps for "wrong macro settings" without success:
- Default startup location is listed
- I double checked trust setting
- Checked permissions in the startup folder
- I've reinstalled word and zotero, have deleted zotero.dotm
I'm happy to provide additional informations if needed.
Thanks you!
Dear Zotero Team,
after having switched to Windows 11 on a (personal) laptop i have not been able to get the Zotero plugin running. The above mentioned macro notification pops up after opening a new document and the Zotero toolbar has an empty label.
<<<<<<<Edition Windows 11 Pro
Version 25H2
Installed on 17/06/2026
OS build 26200.9711
Experience Windows Feature Experience Pack 1000.26100.372.0
Microsoft® Word for Microsoft 365 MSO (Version 2610 Build 16.0.20527.20088) 64-bit
Zotero, version => 10.0.7 (x64)
I've followed the general troubleshooting steps for "wrong macro settings" without success:
- Default startup location is listed
- I double checked trust setting
- Checked permissions in the startup folder
- I've reinstalled word and zotero, have deleted zotero.dotm
I'm happy to provide additional informations if needed.
Thanks you!