Upgrade StorageFile uploads fail with 403 AccessDenied (s3:PutObject) — userID 898345
Hi,
Since early November, every file upload to my Zotero storage fails. The Web API authorizes the upload, but the S3 step returns:
403 AccessDenied — User: arn:aws:sts::296981517201:assumed-role/dataserver/i-093f230dd70beeff4 is not authorized to perform: s3:PutObject
- User: ffgomez (userID 898345)
- Storage plan: 2000 MB, about 1106 MB used (55%), auto-renews 1 May 2027. Not a quota problem.
- API key has full library and file write access.
- Fails consistently on 1, 2 and 3 November 2026.
- Each failed attempt leaves an empty attachment item (e.g. NTCCVFFQ, VHHK7X5N, 4D6NES3Q).
Could you check the S3 permissions for the dataserver role on my account?
Thanks,
Fernando Gómez Sancha
Since early November, every file upload to my Zotero storage fails. The Web API authorizes the upload, but the S3 step returns:
403 AccessDenied — User: arn:aws:sts::296981517201:assumed-role/dataserver/i-093f230dd70beeff4 is not authorized to perform: s3:PutObject
- User: ffgomez (userID 898345)
- Storage plan: 2000 MB, about 1106 MB used (55%), auto-renews 1 May 2027. Not a quota problem.
- API key has full library and file write access.
- Fails consistently on 1, 2 and 3 November 2026.
- Each failed attempt leaves an empty attachment item (e.g. NTCCVFFQ, VHHK7X5N, 4D6NES3Q).
Could you check the S3 permissions for the dataserver role on my account?
Thanks,
Fernando Gómez Sancha