Sync Issue

Report ID: 315617809

Tried restarting zotero and my mac but the sync issues persist. I have enough storage space but I cannot access certain files. The files appear to be downloaded and stored correctly but something is blocking me from accessing the files through zotero. Any help would be greatly appreciated.
  • dstillman Zotero Team
    [JavaScript Error: "Could not set modification time of `/Users/[…]/Zotero/storage/T3B4IKB5/[…].pdf' (NS_ERROR_FILE_ACCESS_DENIED)"]
    Zotero can't updates files within your Zotero data directory. This is likely caused by security software on your system, or a genuine permissions problem if you copied (particularly if you copied the folder from another computer).
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