Cannot login on windows

kenawyd · 2026-10-13T13:38:20+00:00

I have been using Zotero on my Macbook and now switching over to a PC. I cannot login on my PC. It keeps telling me "Invalid username or password." However, I am certain that I am logging in correctly, as I am able to login online using the same information. It seems like this is a pretty common problem that has been ongoing for at least a few months based on other posts. Is Zotero working on addressing this problem?

dstillman · 2026-10-13T13:38:38+00:00

Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.