Cannot Edit Existing Document in Word nor Docs and all Troubleshooting Online has been Exhausted

parkerwoodd
I cannot edit an existing document in Word or Docs, and all troubleshooting online has been exhausted

ID: 1564911902
  • dstillman Zotero Team
    [JavaScript Error: "Integration.Session.editBibliography: called without loaded citations" {file: "chrome://zotero/content/xpcom/integration.js" line: 0}]
    You'd get this if you have a document with a Zotero bibliography but no active Zotero citations, either because you pasted a Zotero bibliography into another document or (more likely) because something flattened the citation fields but somehow not the bibliography. See Existing Citations Not Detected.

    If you think some citations are still active — see the linked page for how to test them — you can try the final step on Troubleshooting Errors in Word Processor Documents to see if part of the document works.
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