Upgrade StorageSync stuck in "has already been auto-reset" loop overnight
Debug ID: D435524573
I've been trying to sync ~73MB of new PDF attachments and my library has been stuck overnight. Storage quota is fine (using 800MB of 2GB), and my internet connection tested at 72 Mbps, so it's not a bandwidth or quota issue.
Looking at the debug output myself, I can see it's stuck in a repeating loop:
Error 412 for item BL6AY7G7 in My Library: ZoteroObjectUploadError: Item has been modified since specified version (expected 0, found 27479)
followed by "Object in My Library is out of date -- resetting library" and "My Library has already been auto-reset", then the same 412 error again, repeating indefinitely.
For context on how this may have started: shortly before this began, I used the Zotero Web API directly (not the desktop app) to bulk-create several collections and file about 63 existing items into them via PATCH requests. I suspect this may have caused the local desktop client's version tracking to fall out of sync with the server.
I tried restarting in Troubleshooting Mode (plugins disabled) and the same loop occurred, so it doesn't appear to be plugin-related.
I've been trying to sync ~73MB of new PDF attachments and my library has been stuck overnight. Storage quota is fine (using 800MB of 2GB), and my internet connection tested at 72 Mbps, so it's not a bandwidth or quota issue.
Looking at the debug output myself, I can see it's stuck in a repeating loop:
Error 412 for item BL6AY7G7 in My Library: ZoteroObjectUploadError: Item has been modified since specified version (expected 0, found 27479)
followed by "Object in My Library is out of date -- resetting library" and "My Library has already been auto-reset", then the same 412 error again, repeating indefinitely.
For context on how this may have started: shortly before this began, I used the Zotero Web API directly (not the desktop app) to bulk-create several collections and file about 63 existing items into them via PATCH requests. I suspect this may have caused the local desktop client's version tracking to fall out of sync with the server.
I tried restarting in Troubleshooting Mode (plugins disabled) and the same loop occurred, so it doesn't appear to be plugin-related.