Upgrade StorageZotero 10.0.1 Desktop login problem on Windows
I am using Zotero 10.0.1 on Windows.
I can successfully log in to my Zotero Web account (Diana3105), but Zotero Desktop cannot connect to the same account.
The Zotero for Windows login repeatedly fails even though I can access Zotero Web normally.
I upgraded from Zotero 8 to Zotero 9 and then to Zotero 10.0.1. I also uninstalled Zotero completely and reinstalled Zotero 10.0.1, but the problem persists.
My desktop library is empty, while my Zotero Web Library contains 67 items. Debug ID: D1484579330
Could you please help me determine why Zotero Desktop cannot authenticate or sync with my account?
I can successfully log in to my Zotero Web account (Diana3105), but Zotero Desktop cannot connect to the same account.
The Zotero for Windows login repeatedly fails even though I can access Zotero Web normally.
I upgraded from Zotero 8 to Zotero 9 and then to Zotero 10.0.1. I also uninstalled Zotero completely and reinstalled Zotero 10.0.1, but the problem persists.
My desktop library is empty, while my Zotero Web Library contains 67 items. Debug ID: D1484579330
Could you please help me determine why Zotero Desktop cannot authenticate or sync with my account?
-
dstillman Zotero TeamCan you explain exactly what you're doing and what's happening?