Zotero connector: issues adding items from OCLC Discovery to Zotero
Report ID: 202311097
Whenever someone tries to add items from the connector via the catalogue, Zotero gives the following message:
https://s3.amazonaws.com/zotero.org/images/forums/u13797713/xa2gmswba4na8yvy0qjf.png
We sent a ticket to OCLC and they answered they were able to reproduce the problem with Zotero Desktop app.
"Zotero's connector relies on a small piece of code specific to WorldCat Discovery to read the page (its "translator"), and it's that piece that's failing to parse the page correctly right now, which is beyond our ability to fix directly. If it's helpful, you or your colleagues can report this to Zotero support (https://www.zotero.org/support/getting_help) and point them specifically to the WorldCat Discovery translator, since that's the exact component involved."
Let me know if you need me to provide more information
Caroline Gadoury, Discovery and Systems librarian, McGill University
caroline.gadoury@mcgill.ca
Whenever someone tries to add items from the connector via the catalogue, Zotero gives the following message:
https://s3.amazonaws.com/zotero.org/images/forums/u13797713/xa2gmswba4na8yvy0qjf.png
We sent a ticket to OCLC and they answered they were able to reproduce the problem with Zotero Desktop app.
"Zotero's connector relies on a small piece of code specific to WorldCat Discovery to read the page (its "translator"), and it's that piece that's failing to parse the page correctly right now, which is beyond our ability to fix directly. If it's helpful, you or your colleagues can report this to Zotero support (https://www.zotero.org/support/getting_help) and point them specifically to the WorldCat Discovery translator, since that's the exact component involved."
Let me know if you need me to provide more information
Caroline Gadoury, Discovery and Systems librarian, McGill University
caroline.gadoury@mcgill.ca
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