Recover my data on Web library
Hello,
I'm asking for your help to recover my data. I created my account in June this year, but later lost my laptop. Despite Automatic Sync always being on on the old laptop, my Web Library is completely EMPTY when signing from the new device. I only had one account and used only one email address. I really need your help to recover my data
Looking forward to hearing from you
I'm asking for your help to recover my data. I created my account in June this year, but later lost my laptop. Despite Automatic Sync always being on on the old laptop, my Web Library is completely EMPTY when signing from the new device. I only had one account and used only one email address. I really need your help to recover my data
Looking forward to hearing from you
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dstillman Zotero TeamThe account you're posting from synced for the first time a few weeks ago. You either didn't actually set up syncing before or were syncing a different account.
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moisematheThank you. Though, I'm sure I had Sync on constantly on this very account from June to the end of July, then lost my old laptop in early August. I don't remember having 2 different accounts. But, thank you for the reply.
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