Edits in Zotero (browser version) not saving

I am leading a three-person Zotero group library, and all three members have editing privileges.

One of our team members has been working for several days editing citations using the Zotero web browser interface. Unfortunately, their edits do not appear to be saving. They have refreshed the page several times, as have I, but we still cannot see the changes reflected in the program interface, nor when we export.

We are very concerned that hours of work may have been lost. Could you please advise us on how to determine whether the edits can be recovered or are still stored somewhere on Zotero’s servers, and how to proceed?
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