Upgrade StorageiOS Debug Log: D1694526363
[Describe the issue you're reporting.]I’m having an issue with Zotero on my iPad.
When I try to open an attachment, Zotero shows the following error message:
**“The attached file is not available in the online library. Please check that the file has synced on the device where it was added.”**
However, the same attachment can be downloaded and opened normally in Zotero on my iPhone.
This seems to affect the iPad specifically. I reproduced the issue on the iPad with Debug Output Logging enabled.
**Debug ID: D1589797519**
Could you please help me determine why the attachment is reported as unavailable in the online library on the iPad, while it is accessible on the iPhone?
When I try to open an attachment, Zotero shows the following error message:
**“The attached file is not available in the online library. Please check that the file has synced on the device where it was added.”**
However, the same attachment can be downloaded and opened normally in Zotero on my iPhone.
This seems to affect the iPad specifically. I reproduced the issue on the iPad with Debug Output Logging enabled.
**Debug ID: D1589797519**
Could you please help me determine why the attachment is reported as unavailable in the online library on the iPad, while it is accessible on the iPhone?