Upgrade StorageAndroid App - Download issue
Dear Support Team,
I hope you're doing well. I'm reaching out for help with your Zotero Android app (ver. 1.0.0-247) – documents won't download from cloud storage (stuck at 0%). The desktop version works fine, and the files are definitely in the cloud.
I've already tried reinstalling the app, loging out and clearing the cache, but nothing helped.
I'd really appreciate your advice on what I can do next. Please let me know if you need any details about my device or OS version.
Thank you for your time!
I hope you're doing well. I'm reaching out for help with your Zotero Android app (ver. 1.0.0-247) – documents won't download from cloud storage (stuck at 0%). The desktop version works fine, and the files are definitely in the cloud.
I've already tried reinstalling the app, loging out and clearing the cache, but nothing helped.
I'd really appreciate your advice on what I can do next. Please let me know if you need any details about my device or OS version.
Thank you for your time!
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dstillman Zotero TeamSee Files Not Syncing for what we need to debug.