Zotero Connector Failure
Hi,
Was using Zotero connector fine earlier in the day then it has suddenly stopped working. Have tried all steps on the troubleshooting problems page including redownloading the app and connector, resetting translators on the connector and the app but both have done nothing. Occurring across 2 browsers and multiple journals.
URL: https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD011412.pub4/pdf/full
Debug ID: D639837231
Pop up output - An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
DOI is the name of the translator
Thanks in advance.
Was using Zotero connector fine earlier in the day then it has suddenly stopped working. Have tried all steps on the troubleshooting problems page including redownloading the app and connector, resetting translators on the connector and the app but both have done nothing. Occurring across 2 browsers and multiple journals.
URL: https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD011412.pub4/pdf/full
Debug ID: D639837231
Pop up output - An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
DOI is the name of the translator
Thanks in advance.
-
dstillman Zotero TeamWe'll try to fix that, but as always, whenever possible you should save from the article page rather than from the PDF URL.
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