issue when installing the LibreOffice extension

lena.c.humbert · 2026-07-21T13:37:39+00:00

Hi,
I'm trying to install the Libreoffice Extension in the Cite pane but i get "NotFoundError: Could not get children of file(/opt) because it does not exist". I've already uninstalled/reinstalled libreoffice a few times and deleted my "libreoffice profile" in /.config. I couldn't find a way to install the plugin manually.
How can I figure it out ?
Thanks !

dstillman · 2026-07-21T13:38:11+00:00

https://www.zotero.org/support/word_processor_plugin_manual_installation#libreoffice

dstillman · 2026-07-21T13:38:55+00:00

But we'd also want to see a Report ID after reproducing the installation error.

lena.c.humbert · 2026-07-21T13:58:54+00:00

It seems that there is no "integration/libreoffice" in my zotero directory, nor "Zotero_OpenOffice_Integration.oxt" file
I've send you the report, the ID is 5141237 :

[JavaScript Error: "Could not get children of file(/opt) because it does not exist"]

appName => Zotero, version => 7.0.11 (x64), os => Linux 5.15.0-185-generic #195-Ubuntu SMP Fri Jun 19 17:11:50 UTC 2026, locale => fr-FR, extensions =>

Do you need smthg else ?
Thanks a lot

dstillman · 2026-07-21T14:00:29+00:00

You're running a version of Zotero from December 2024. You should install the latest version from the download page — or use zotero-deb, if this is a Debian-based system — and figure out why you haven't received automatic updates in 1.5 years.

lena.c.humbert · 2026-07-21T14:04:23+00:00

OK, thank you very much—I'll do that. Yes, I still don't understand why I haven't received an update, but I'll look into it.