Upgrade StorageMac app not syncing to web
Debug ID: D37555843
Report ID: 743391272
Error message: "Invalid username or password"
App page: Zotero > Preferences > Sync > Data Syncing login
I'm trying to log into my Zotero account, and am blocked. I have tried all the connected emails, my username, and resetting the password multiple times. None of these worked.
Report ID: 743391272
Error message: "Invalid username or password"
App page: Zotero > Preferences > Sync > Data Syncing login
I'm trying to log into my Zotero account, and am blocked. I have tried all the connected emails, my username, and resetting the password multiple times. None of these worked.
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dstillman Zotero TeamUpgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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rza00Thank you!