Safari Connector fails to save AGU/Wiley articles (GRL, JAMES) but works correctly for other publish
Environment
* macOS 26.5.2
* Safari 26.5.2
* Zotero 9.0.6
* Zotero Connector 5.0.205
Description
The Zotero Safari Connector consistently fails to save articles from AGU journals hosted on Wiley (e.g., Geophysical Research Letters and JAMES), while it works normally for other publishers.
Expected behavior
Clicking the Zotero Connector on an AGU article page should save the bibliographic metadata and attach the associated PDF (when available).
Actual behavior
On AGU/Wiley article pages, the connector fails to save the article correctly. Importing the DOI using Add Item by Identifier successfully creates the bibliographic record, but no PDF is attached.
What I’ve verified
* “Automatically attach associated PDFs and other files when saving items” is enabled.
* Resetting translators did not resolve the issue.
* The same Zotero installation and Safari Connector work correctly for other publishers (e.g., AMS).
* I have institutional access through Yale and can manually download PDFs from the affected AGU articles without any issue, so this does not appear to be an access or subscription problem.
Working example
Journal of Physical Oceanography (AMS)
* Articles are recognized and saved normally by the Safari Connector.
Failing examples
Legacy GRL article:
https://agupubs.onlinelibrary.wiley.com/doi/abs/10.1029/GL016i001p00045
Modern JAMES article:
(Please insert one representative JAMES URL exhibiting the same behavior.)
Additional observations
The issue appears to be specific to AGU journals hosted on agupubs.onlinelibrary.wiley.com. Other publishers work normally using the same browser, Zotero installation, and connector.
Connector Debug ID: D69489520
Please let me know if any additional logging or testing would be useful.
PS: This debug report was made with AI assistance, but the problem is real.
* macOS 26.5.2
* Safari 26.5.2
* Zotero 9.0.6
* Zotero Connector 5.0.205
Description
The Zotero Safari Connector consistently fails to save articles from AGU journals hosted on Wiley (e.g., Geophysical Research Letters and JAMES), while it works normally for other publishers.
Expected behavior
Clicking the Zotero Connector on an AGU article page should save the bibliographic metadata and attach the associated PDF (when available).
Actual behavior
On AGU/Wiley article pages, the connector fails to save the article correctly. Importing the DOI using Add Item by Identifier successfully creates the bibliographic record, but no PDF is attached.
What I’ve verified
* “Automatically attach associated PDFs and other files when saving items” is enabled.
* Resetting translators did not resolve the issue.
* The same Zotero installation and Safari Connector work correctly for other publishers (e.g., AMS).
* I have institutional access through Yale and can manually download PDFs from the affected AGU articles without any issue, so this does not appear to be an access or subscription problem.
Working example
Journal of Physical Oceanography (AMS)
* Articles are recognized and saved normally by the Safari Connector.
Failing examples
Legacy GRL article:
https://agupubs.onlinelibrary.wiley.com/doi/abs/10.1029/GL016i001p00045
Modern JAMES article:
(Please insert one representative JAMES URL exhibiting the same behavior.)
Additional observations
The issue appears to be specific to AGU journals hosted on agupubs.onlinelibrary.wiley.com. Other publishers work normally using the same browser, Zotero installation, and connector.
Connector Debug ID: D69489520
Please let me know if any additional logging or testing would be useful.
PS: This debug report was made with AI assistance, but the problem is real.
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adamsmithAre you able to test with a different browser/connector? This works for me on Firefox.
-
krithingowthamanI tried with Google Chrome, but the problem persists.
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