[Beta] Sync Issues

DoomedBengal
I've been having repeated syncing issues, where the only way to restart syncing is to restart in troubleshooting mode (even with all plugins disabled).
I have lost some pdf's that didn't sync (managed to fix most).

Did a debug log this morning: D883211294
(internet was fine)
  • dstillman Zotero Team
    Error connecting to server. Check your Internet connection.
    That's a problem with your internet connection, not with Zotero.
  • DoomedBengal
    That is why I commented that there was no issue with my internet -- other applications could access the internet without issue.

    I updated the metadata for a file (that was on my PC), when I then thried to view it, it reloaded from the server rather than the local, but now refuses to actually open the file. Is it now corrupt? D256039669
  • dstillman Zotero Team
    edited 20 days ago
    That one doesn't show a syncing problem at all — just a problem opening a PDF. We'll investigate that one, but restarting Zotero should fix it.

    If you have exact steps to reproduce after a restart in troubleshooting mode, let us know.
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