RE: 1351484033

I think this error started when I tried to update the type of source and other details at the same time.



  • dstillman Zotero Team
    edited 21 days ago
    You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.

    Whatever it is, make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.
  • edited 21 days ago
    Sorry I posted too quickly the got distracted.

    The error ! Is always present since I tried to update an item to a different type. I don't remember which item it was so I'm not able to identify /remember which item I tried to change. I'm not positive this was the instigation of the error, but right after is when I noticed it.

    Here's the content of the error message:


    [error report removed — D.S.]
  • dstillman Zotero Team
    edited 21 days ago
    We don't need (or want) the contents of the report — the Report ID covers that. But we need to know what exactly you're doing, how you can reproduce it, and what exactly is happening on screen. And again, you should attempt to reproduce it in Troubleshooting Mode.

    By "The error ! Is always present" are you referring to the red sync error icon next to the sync button in the toolbar?
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