Upgrade StorageBug Report: Translators/Styles Failed to Load & PDF Notes Missing from Sidebar
User Environment:
OS: macOS (Latest version)
Zotero Version: Latest version
Report ID: 722238691
Description
Hi Zotero Team,
I am a Chinese user. This bug report is translated with the help of AI, so some terminology might slightly differ from the official English interface, but I will do my best to describe the issues clearly.
Suddenly and without any prior warning or changes on my end, Zotero started throwing an error message immediately upon startup, stating that Zotero failed to load translators and styles.
Following this error, I noticed a critical issue with my PDF reader interface: My previous notes are no longer visible in the right-hand sidebar while reading a PDF.
The note files themselves have not disappeared—I can still locate them under the respective library items on the main dashboard.
However, they no longer show up directly in the right sidebar during PDF playback/reading. Currently, I have to open two separate windows just to view my notes while reading, which is highly inconvenient.
Troubleshooting Attempted
I have tried restarting the application and my Mac, but the issue persists.
Request
Please look into this bug and let me know if there is a fix or workaround available. It is crucial for me to get this resolved, so please contact me via my registered email address if you have any solutions or updates.
Thank you for your time and assistance!
OS: macOS (Latest version)
Zotero Version: Latest version
Report ID: 722238691
Description
Hi Zotero Team,
I am a Chinese user. This bug report is translated with the help of AI, so some terminology might slightly differ from the official English interface, but I will do my best to describe the issues clearly.
Suddenly and without any prior warning or changes on my end, Zotero started throwing an error message immediately upon startup, stating that Zotero failed to load translators and styles.
Following this error, I noticed a critical issue with my PDF reader interface: My previous notes are no longer visible in the right-hand sidebar while reading a PDF.
The note files themselves have not disappeared—I can still locate them under the respective library items on the main dashboard.
However, they no longer show up directly in the right sidebar during PDF playback/reading. Currently, I have to open two separate windows just to view my notes while reading, which is highly inconvenient.
Troubleshooting Attempted
I have tried restarting the application and my Mac, but the issue persists.
Request
Please look into this bug and let me know if there is a fix or workaround available. It is crucial for me to get this resolved, so please contact me via my registered email address if you have any solutions or updates.
Thank you for your time and assistance!
https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder