Word for Windows: "Zotero experienced an error updating your document"

dstillman Zotero Team
This discussion was created from comments split from: Word for Windows: "Zotero experienced an error updating your document".
  • _Elysian
    edited today at 1:46pm
    Hi Zotero teams

    I'm experiencing the same issue after updating to Zotero 9.0.5. Inserting citations or editing bibliography in Word all trigger the error "Zotero experienced an error updating your document."I have already tried all steps in the official debugging guide

    My environment:
    Zotero version: 9.0.5
    Word version: Microsoft 365 MSO (64-bit) Build 2605, Version 16.0.20026.20168
    OS: Windows 11

    my report ID is : 906780781
  • dstillman Zotero Team
    (The Windows-update issue was fixed in Zotero 9.0.5, so moving this to a new thread.)
    Integration.Session.editBibliography: called without loaded citations
    If it works in a new, empty document, you'll need to follow the troubleshooting steps through to the end for your existing document. Note that the last step will by definition isolate the problem.
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