Sync password issue

Hi! I am experiencing a problem logging in every time I try to sync my account at a new computer. It simply does not recognise my password and have to reset it. Is it normal?
  • dstillman Zotero Team
    edited today at 4:30pm
    Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.

    (If these are different institutional computers, you'll need to ask your IT department to update them to the current version of Zotero.)
  • Brilliant! Now I know what's going on. Thanks a lot!
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