Upgrade StorageSave to Zotero (PDF) not working in Chrome after Zotero 9 update
I am trying to save the following PDF to Zotero today and the connector isn't working. (It has worked in the past.) I followed the instructions on the troubleshooting page and have the error message, along with the debug ID.
Here is the PDF: https://commons.lib.jmu.edu/cgi/viewcontent.cgi?article=1108&context=ijr
There is one line in the output code that mentions "error," but it's surrounded by 81 other lines, so I'm not sure what exactly you will need to help.
Debut ID: D987412108
FTR, my browser and the Zotero extension are all updated. I rebooted my desktop Zotero and Chrome. But I'm still getting the error message: "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."
Thank you all very much for any help you have!
Michelle
Here is the PDF: https://commons.lib.jmu.edu/cgi/viewcontent.cgi?article=1108&context=ijr
There is one line in the output code that mentions "error," but it's surrounded by 81 other lines, so I'm not sure what exactly you will need to help.
Debut ID: D987412108
FTR, my browser and the Zotero extension are all updated. I rebooted my desktop Zotero and Chrome. But I'm still getting the error message: "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."
Thank you all very much for any help you have!
Michelle