iOS Debug Log: D1542290980

chrisyakimov
I have a book, Edward Reed’s “Encountering the World,” syncing between my computer and my Web Archive fine. And it was syncing with my iPad fine last week. Now, while the listing still syncs (I make a change on another device, and the change shows up on my iPad and everywhere else), the attached files have disappeared from the iPad. There are about a dozen (all PDFs). They were originally available to annotate on the iPad, and I had annotated three of them. Now they’re gone. (Still showing in the web archive, still on my computer, including the annotations). On the iPad, the listing seems to automatically open one of the PDFs, but none of the PDFs are listed under attachments on the iPad. And the little blue icon that usually indicates sync success is gone.

Thanks for any help!
  • chrisyakimov
    Addendum: all the meta data from the Abstract and below is blank or gone (on the iPad). If I change any of that on the computer or in the web archive, the computer and web sync, but it remains blank on the iPad.
  • chrisyakimov
    Update: I've fixed the issue. In case this helps others, I'll explain what I did.

    My setup:
    - Zotero installed on my Macbook Pro, and a relatively recent iPad.
    - Syncing is setup through Zotero (not WebDav)
    - Storage has plenty of remaining space.
    - My usual way of adding to Zotero is to drop a PDF file from my computer into the appropriate collection and let it do its magic.

    The situation:
    - I have one book for which each individual chapter is a separate PDF.
    - All PDFs are added and nested under a Zotero item (a book)
    - All PDFs show up in the web archive and on the computer.
    - Originally, all PDFs were listed and accessible on the iPad.
    - I had marked up three our four of the PDF chapters successfully on the iPad.

    The sudden problem:
    - Suddenly, no PDFs were listed for the book when on the iPad.
    - All were still available in the web archive and on the Macbook.
    - Syncing worked fine for the listing—changing data in any field, either on the computer, the web archive, or even the iPad, provoked a sync and the item would harmonize across all three devices.
    - But the PDFs remained unlisted on the iPad.
    - Clicking the item directly brought up ONE of the PDFs, but the others were unavailable (so it was like the item got associated with that ONE PDF as though it was the only one available.

    The weirdness I noticed.
    - On the iPad, for every other book listing, the initial meta data is followed by sections for notes, annotations, attachments, etc. But for this item, nothing showed under the listing except a BLANK abstract field. (So "abstract" was visible, but no data.)
    - On the iPad, when editing the meta data, the abstract showed up. But if I made a change and saved, while that would sync over to all devices, under the main listing pane on the iPad, the abstract remained blank.
    - No other book on the iPad was doing this.

    What I tried.
    - I went to my Macbook and deleted the abstract entirely and forced a sync.
    - Boom: now the listing on the iPad looks the same as any other book, and all 18 PDFs are available under attachments (and readable).

    So this is solved now. Not sure why this did what it did, but I'm wondering if there was some weird hidden character embedded in the abstract data for this book that somehow caused the Ipad app to bork a little.
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