Sync Error

hlyiu88
Could you help that I keep getting errors (shown below) during sync. Even I reset all history and ask it to replace all files with the local contents, the error still keeps coming, pls help. thanks.

Report ID is 81600495
Debug ID is D796759197
  • dstillman
    The error in your debug output is an auto-correcting problem. Sync again.
  • hlyiu88
    Problem persists.
    Here is another report.
    Report ID : 603579722

    BTW, I failed to upload the debug ID and got a message "Server returns an error, please try again...."
  • hlyiu88
    Tried again in a different computer, same no improvement.

    Report ID : 1591369040
    Debug ID : D1969418669
  • hlyiu88
    Tried many times, even I cleared the web storage and tried to restore from local computer. The problem does not go away, I still cannot sync nor upload the attachment to server. Pls help.

    Report ID : 705650333
    Debug ID : D2075898980
  • hlyiu88
    Dan,
    Could you shed some light on this? I have not been able to sync anything for a few days. Same problem keeps coming back. Thanks.
    HL
  • dstillman
    There's something wrong with your WebDAV server. Uploaded metadata files are being corrupted. Zotero deletes them automatically, but the fact that it's still happening (and particularly if you deleted all WebDAV files and did a Reset File Sync History and it happened again) then there's a problem with the server.
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