Zotero 10 betas (1-2-3) can't download from WebDAV (HTTP 401).

erdoke · 2026-04-27T11:40:16+00:00

ID: 1545783365
The functionality stopped on the 20th following the update from 9, see screenshot. Upload works, iOS app works both ways, so this is unlikely to be a WebDAV issue. (Server verification in Zotero 10 b3 settings is also OK.)
https://u.pcloud.link/publink/show?code=XZCWNE5ZcnqJ9HaMpwu8XbSJEvrlAHcf5i4k
The two items that show offline files were saved locally, all the others were saved by the iOS/iPad OS app.

dstillman · 2026-04-27T14:17:43+00:00

Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?

erdoke · 2026-04-27T14:47:52+00:00

Debug output is in an endless loop it seems. Increasing the number of Delay in cycles. Finally, ended with an error.
saved as a text file here https://u.pcloud.link/publink/show?code=XZAhaE5Z74CFaRUmeJkTvSEQTtxH9YXjKLmk
In the meantime, I restarted the app in troubleshooting mode.

dstillman · 2026-04-27T14:48:27+00:00

We can't help without a Debug ID.

erdoke · 2026-04-27T14:54:42+00:00

The app froze when I wanted to view the Debug output https://u.pcloud.link/publink/show?code=XZTjaE5ZVr5tigU6gWHCtPj8lMzOzfA4bFzV

dstillman · 2026-04-27T14:55:36+00:00

You don't need to open the debug output window.

erdoke · 2026-04-27T14:56:16+00:00

It also failed when I did nothing, so just wanted to check.

dstillman · 2026-04-27T14:57:06+00:00

Not really sure what you're saying here, but we need a Debug ID to help further.

erdoke · 2026-04-28T08:40:52+00:00

The app repeatedly failed to generate the report. Now it worked: D1762540720