Can't log in via app

afoleyschramm
Hello all. I have logged in successfully via the web portal. When I try to log in on my laptop to sync my account, I get an error. It tells me the username and password do not exist, despite the fact that I just successfully used them online. Here's the Debug ID: D873335505.

Help!
  • dstillman Zotero Team
    You tried too many times with the wrong username and were temporarily blocked. Reset your password or try again in a little bit.
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