Upgrade StorageZotero 8.0.4 freezes when clicking the URL arrow button on Windows 11 25H2
Subject: Zotero 8.0.4 freezes when clicking the URL arrow button on Windows 11 25H2
Dear Zotero Support Team,
I am reporting a recurring freeze issue in Zotero 8.0.4.
When I click the arrow button next to a URL field in a thesis/dissertation item, Zotero freezes immediately, and the only way to recover is via a forced quit. Upon restarting, I encounter a "Zotero is already running" dialog. I must click the button to shut down the previous instance and then launch the application a second time to regain access. However, the same freeze occurs every time I attempt to use the URL redirect button.
My system environment is as follows:
- Zotero Version: 8.0.4
- Browser: Chrome (latest version)
- OS: Windows 11 Pro 25H2 (fully updated)
- Debug ID: D696780230
- Report ID: 521418933
- Affected URL: https://www.nl.go.kr/NL/contents/search.do?pageNum=1&pageSize=30&srchTarget=total&kwd=Sokpheanika#viewKey=1185473201&viewType=AH1&category=학위논문&pageIdx=2&jourId
I would appreciate your assistance in resolving this matter. Thank you for your time and help.
Best regards,
A Zotero User
Dear Zotero Support Team,
I am reporting a recurring freeze issue in Zotero 8.0.4.
When I click the arrow button next to a URL field in a thesis/dissertation item, Zotero freezes immediately, and the only way to recover is via a forced quit. Upon restarting, I encounter a "Zotero is already running" dialog. I must click the button to shut down the previous instance and then launch the application a second time to regain access. However, the same freeze occurs every time I attempt to use the URL redirect button.
My system environment is as follows:
- Zotero Version: 8.0.4
- Browser: Chrome (latest version)
- OS: Windows 11 Pro 25H2 (fully updated)
- Debug ID: D696780230
- Report ID: 521418933
- Affected URL: https://www.nl.go.kr/NL/contents/search.do?pageNum=1&pageSize=30&srchTarget=total&kwd=Sokpheanika#viewKey=1185473201&viewType=AH1&category=학위논문&pageIdx=2&jourId
I would appreciate your assistance in resolving this matter. Thank you for your time and help.
Best regards,
A Zotero User