Report ID: 387479172
I have been facing repeated crashes since upgrading to Zotero 8.
These crashes happen intermittently when typing in the annotations sidebar. The sequence is usually as follows:
1. I open Zotero and begin highlighting a document in one of my open tabs.
2. I click on "Add comment" in one of the created annotations in the left-hand sidebar.
3. I type out my comment.
4. Sometimes, usually after having made a few annotations and comments, the program hangs and is labeled "Not Responding."
I then have to close the program and restart. Usually, most of the comment that I was typing prior to the crash is missing upon reloading.
Note that the problem does not seem limited to situations in which I have many document tabs open. The most recent crash happened when I had three tabs open alongside the navigation tab.
Any guidance you might have would be greatly appreciated!
These crashes happen intermittently when typing in the annotations sidebar. The sequence is usually as follows:
1. I open Zotero and begin highlighting a document in one of my open tabs.
2. I click on "Add comment" in one of the created annotations in the left-hand sidebar.
3. I type out my comment.
4. Sometimes, usually after having made a few annotations and comments, the program hangs and is labeled "Not Responding."
I then have to close the program and restart. Usually, most of the comment that I was typing prior to the crash is missing upon reloading.
Note that the problem does not seem limited to situations in which I have many document tabs open. The most recent crash happened when I had three tabs open alongside the navigation tab.
Any guidance you might have would be greatly appreciated!
Upgrade Storage
If you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins, we'd want to see a Debug ID (different from a Report ID) for doing so.