Zotero connector translator issues - workaround found, but flagging for assistance
For the past couple of days, I've had issues importing new papers to Zotero using the Zotero connector in Microsoft Edge. I followed the instructions on the troubleshooting_translator_issues page to no avail, but I found a workaround. [error codes and other info from step 14 at the bottom]
Workaround: right-click on the Zotero connector icon. Click "save to zotero," then "embedded metadata" instead of the name of the publisher. Should import fine. (see photo)
Troubleshooting data:
URL:
[with proxy] https://www-nature-com.proxy2.library.illinois.edu/articles/s44286-025-00306-7
[without proxy] https://www.nature.com/articles/s44286-025-00306-7
Debug ID: D1409702403
Popup text: An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
Name of the translator from step 10: Nature Publishing Group
https://s3.amazonaws.com/zotero.org/images/forums/u7359961/cxs7vuahkhxeeyyrq7bq.png
Workaround: right-click on the Zotero connector icon. Click "save to zotero," then "embedded metadata" instead of the name of the publisher. Should import fine. (see photo)
Troubleshooting data:
URL:
[with proxy] https://www-nature-com.proxy2.library.illinois.edu/articles/s44286-025-00306-7
[without proxy] https://www.nature.com/articles/s44286-025-00306-7
Debug ID: D1409702403
Popup text: An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
Name of the translator from step 10: Nature Publishing Group
https://s3.amazonaws.com/zotero.org/images/forums/u7359961/cxs7vuahkhxeeyyrq7bq.png
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dstillman Zotero TeamSorry about that — the latest Zotero Connector version broke saving via a proxy. This should be fixed if you update to Zotero Connector 5.0.197 from the Firefox Add-ons pane (Tools → Extensions and Themes). Thanks for reporting.
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