Zotero 7 failed to update when citing references, and various methods were tried but none could be r

zhiweiw

https://s3.amazonaws.com/zotero.org/images/forums/u11196867/neu19rd41flt9dwz5alg.jpg

dstillman

Start by updating to Zotero 8, and make sure that Word is closed when you restart Zotero. If you're still having trouble, provide a Report ID.