ERROR ID 1630185881 (obj.toJSON is not a function)

Noirhaze · 2026-02-28T06:06:54+00:00

Hi there, I just updated my storage space from 300MB to 2GB.

In the process of updating and syncing my profile, this current error appears in the Zotero App next to the sync image in the top right section of Zotero app.

any help please?

thank you

dstillman · 2026-02-28T06:07:13+00:00

Can you provide a Debug ID for Zotero startup through reproducing this, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?

Noirhaze · 2026-02-28T06:10:11+00:00

Hi,

Sure, the report ID running Zotero in troubleshooting mode is: 1755393444

dstillman · 2026-02-28T06:10:56+00:00

That's not a Debug ID.

Noirhaze · 2026-02-28T06:12:43+00:00

Sorry my bad. Here it is:

The Debug ID is D999665993.