Add Footnote Function stopped working

ccomer24

Hi,
Can you please help me with this? I can open my library, but I cannot add footnotes or create a bibliography. It just stopped working.
Thank you!

dstillman

Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons

Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again