no snapshot

Hello I encounter a weird issue on a website such as https://ncatlab.org/nlab/

When trying to "capture with snapshot", I get an item entry in my library without a snapshot.

Is this a know issue ? Is there a solution or a workaround ?

I am using :
* Ubuntu Jammy 22.04,
* Firefox 147.0.3 (64-bit) snap for ubuntu canonical-002 - 1.0
* Zotero Connector, lastVersion=5.0.195, connector.repo.lastCheck.repoTime=1770984643

I tried other option such as 'with DOI' where applicable, such as "https://ncatlab.org/nlab/show/matrix" :
https://s3.amazonaws.com/zotero.org/images/forums/u16038715/0n411hqf5psy5vcf52b5.png

Which is created in my library as follows :
https://s3.amazonaws.com/zotero.org/images/forums/u16038715/tnjo8w5a4zt62373caso.png

Here is the step I follow :
1. open https://ncatlab.org/nlab/show/matrix
2. right click the addon icon (pinned) > save to zotero > ...(webpage with snapshot)
3. end

The debug trace for the step above, 44 lines logged :
```
(3)(+0006186): HTTP GET moz-extension://6602978b-f571-43cc-8d7f-98a68f5cda61/utilities/resource/dateFormats.json

(3)(+0000001): HTTP 200 moz-extension://6602978b-f571-43cc-8d7f-98a68f5cda61/utilities/resource/dateFormats.json response

(3)(+0000228): Connector_Browser: onFrameLoaded for https://ncatlab.org/nlab/show/matrix; https://ncatlab.org/nlab/show/matrix

(3)(+0000086): Translators: Looking for translators for https://ncatlab.org/nlab/show/matrix

(4)(+0000058): Translate: Binding sandbox to https://ncatlab.org/nlab/show/matrix

(4)(+0000024): Translate: Parsing code for unAPI (e7e01cac-1e37-4da6-b078-a0e8343b0e98, 2019-06-10 23:11:21)

(4)(+0000015): Translate: Parsing code for COinS (05d07af9-105a-4572-99f6-a8e231c0daef, 2021-06-01 17:38:46)

(4)(+0000019): Translate: Parsing code for Embedded Metadata (951c027d-74ac-47d4-a107-9c3069ab7b48, 2025-10-14 17:35:00)

(3)(+0000004): Translate: Embedded Metadata: found 4 meta tags

(4)(+0000020): Translate: Parsing code for DOI (c159dcfe-8a53-4301-a499-30f6549c340d, 2024-06-04 14:34:03)

(3)(+0000002): Translate: All translator detect calls and RPC calls complete:

(3)(+0000001): DOI: 400

(5)(+0000001): Translate: Running handler 0 for translators
```

The Debug ID is D2055575932.

On the homepage of this website I get this others options with the same result :
https://s3.amazonaws.com/zotero.org/images/forums/u16038715/h5g7ongt21ypjg3ogc9t.png

Sign In or Register to comment.