Installing PythonExt plug-in gives error -207

ironstamp
I'm trying to install the PythonExt plug-in before I install the MacWord plug-in but Firefox gives the following error message after downloading:

http://www.zotero.org/download/integration/pythonext-2.6.2.20100203-Darwin_universal.xpi

because: Not a valid install package
-207

Any suggestions?

Mac OSX 10.6.3
Firefox 3.6.3
Word for Mac 2004

Tx
  • dstillman
    It's valid. Clear your browser cache, download from a different browser, get someone to download it for you and send it to you, etc.
  • ironstamp
    Hi Dan, thanks for the quick reply. I managed to download it with Safari and installed it after clearing the cache. Now Firefox won't open :( It opens if I disable the plug-in.
  • dstillman
    What do you mean by "won't open"?

    Have you tried restarting your computer?

    And how are you disabling the extension if you can't open Firefox? Firefox's Safe Mode?
  • ironstamp
    Firefox icon bounces once or twice and then nothing. I can then open it in safe mode and if I disable the PythonEx plug-in then it works as normal.
  • dstillman
    Try deleting compreg.dat and xpti.dat from your Firefox profile directory.
  • ironstamp
    No difference I'm afraid :(
  • dstillman
    Try generating real-time debug output. If there's a lot, you can e-mail it to support@zot....org with a link to this thread. Otherwise just post it here. (You can blank out any identifying information if you like.)
  • ironstamp
    Last login: Thu Jun 3 09:30:47 on console
    Careless-Piglet:~ paul$ /applications/firefox.app/contents/macos/firefox-bin
    Careless-Piglet:~ paul$ /Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/__init__.py:54: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
    self.message = message
    /Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/__init__.py:62: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
    message = self.message
    ERROR:xpcom:Obtaining the module object from Python failed.

    Traceback (most recent call last):
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/server/__init__.py", line 79, in NS_GetModule
    import loader, module
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/server/loader.py", line 39, in <module>
    from xpcom import components, nsError
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/components.py", line 231, in <module>
    import shutdown
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/shutdown.py", line 51, in <module>
    class _ShutdownObserver:
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/shutdown.py", line 52, in _ShutdownObserver
    _com_interfaces_ = interfaces.nsIObserver
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/components.py", line 103, in __getattr__
    return self._get_one(attr)
    File "/Users/paul/Library/Application Support/Firefox/Profiles/gro13w6s.default/extensions/pythonext@mozdev.org/pylib/xpcom/components.py", line 153, in _get_one
    raise xpcom.COMException(nsError.NS_ERROR_NO_INTERFACE, "The interface '%s' does not exist" % (name,))
    <class 'xpcom.Exception'>: -2147467262 (-2147467262)
  • ironstamp
    Hi Dan, have you had a chance to look at the output yet? Tx.
  • dstillman
    We've never seen this before, and unfortunately we don't really have any idea what the issue is, but it's likely something pretty specific to your system.
  • ironstamp
    OK. Disappointing, but thanks. Any chance of a fix in the future? I have emailed the output, so if you can sort it out will you let me know?
  • dstillman
    There's a decent chance you can fix it by fiddling around, reinstalling things, etc. It's less likely that anything we do on our end will fix it.
  • ironstamp
    I have managed to install it OK on my MacBook, so I guess it must be a problem specific to my iMac. Have created a new FF profile on the iMac - no luck. Then tried reinstalling FF and loaded only the Python ext - still no luck. That's the limit of my creativity :(
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