D2L Issue

mckinnonbvc · 2026-01-22T18:41:54+00:00

Brightspace is made by D2L. It's used by my college. When the Zotero plugin for Edge is active, I can login and use D2L, but I cannot read student papers. If I disable the Zotero plugin it works. However, on Firefox everything works, I can read student papers even with the plugin enabled. (yes, I've done the cache clearing).
There is something specifically wrong with Edge and the Zotero plugin interaction.

https://s3.amazonaws.com/zotero.org/images/forums/u6165201/a4s8psk4aepw1e3xqosl.png

mckinnonbvc · 2026-01-22T20:05:48+00:00

Update. Disabling the Zotero plugin only appears to work. It shows the submission, but I can't open it. Apologies, this is not a Zotero problem, I believe this is an Edge problem. All other browsers work fine. I just won't use Edge anymore.