Upgrade Storagesync Error ref 988495745
Hello Zotero colleagues - are you able to help with this query? ( repasted in below) our multi centre team in India and UK await your advice! We posted it 4 hours ago but as yet haven't heard from you
thanks
Troubleshooting: unable to sync with Zotero server
.
tAuthorsfmurray
o CommentTime4 hours ago
edit
Error no 988495745
[JavaScript Error: "[Exception... "'[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 139" data: no] [QUERY: UPDATE tags SET name=?, type=?, dateAdded=?, dateModified=?, clientDateModified=?, libraryID=?, key=? WHERE tagID=?] [ERROR: constraint failed]' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 139" data: no] [QUERY: UPDATE tags SET name=?, type=?, dateAdded=?, dateModified=?, clientDateModified=?, libraryID=?, key=? WHERE tagID=?] [ERROR: constraint failed]" {file: "chrome://zotero/content/xpcom/sync.js" line: 872}]
any advice please
S Murray
2.
o CommentAuthorramila.bisht
o CommentTime2 hours ago
I am getting the following error which is numbered: 155257175
JavaScript Error: "uncaught exception: [Exception... "Cannot modify properties of a WrappedNative" nsresult: "0x80570034 (NS_ERROR_XPC_CANT_MODIFY_PROP_ON_WN)" location: "JS frame :: chrome://global/content/bindings/autocomplete.xml :: onxblpopuphiding :: line 834" data: no]"]
[JavaScript Error: "Permission denied to get property XULElement.popupOpen" {file: "http://mail.google.com/mail/?ui=2&view=js&name=js&ver=pd_Am7ltdRI.en.&am=!ZKLuV0Z3Ba-RZb2MUfUyelVd8zDbk3JAqVLT6jDN8hO1tLiY&fri" line: 712}]
[JavaScript Error: "Permission denied to set property XULElement.selectedIndex" {file: "http://mail.google.com/mail/?ui=2&view=js&name=js&ver=pd_Am7ltdRI.en.&am=!ZKLuV0Z3Ba-RZb2MUfUyelVd8zDbk3JAqVLT6jDN8hO1tLiY&fri" line: 712}]
thanks
Troubleshooting: unable to sync with Zotero server
.
tAuthorsfmurray
o CommentTime4 hours ago
edit
Error no 988495745
[JavaScript Error: "[Exception... "'[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 139" data: no] [QUERY: UPDATE tags SET name=?, type=?, dateAdded=?, dateModified=?, clientDateModified=?, libraryID=?, key=? WHERE tagID=?] [ERROR: constraint failed]' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 139" data: no] [QUERY: UPDATE tags SET name=?, type=?, dateAdded=?, dateModified=?, clientDateModified=?, libraryID=?, key=? WHERE tagID=?] [ERROR: constraint failed]" {file: "chrome://zotero/content/xpcom/sync.js" line: 872}]
any advice please
S Murray
2.
o CommentAuthorramila.bisht
o CommentTime2 hours ago
I am getting the following error which is numbered: 155257175
JavaScript Error: "uncaught exception: [Exception... "Cannot modify properties of a WrappedNative" nsresult: "0x80570034 (NS_ERROR_XPC_CANT_MODIFY_PROP_ON_WN)" location: "JS frame :: chrome://global/content/bindings/autocomplete.xml :: onxblpopuphiding :: line 834" data: no]"]
[JavaScript Error: "Permission denied to get property XULElement.popupOpen" {file: "http://mail.google.com/mail/?ui=2&view=js&name=js&ver=pd_Am7ltdRI.en.&am=!ZKLuV0Z3Ba-RZb2MUfUyelVd8zDbk3JAqVLT6jDN8hO1tLiY&fri" line: 712}]
[JavaScript Error: "Permission denied to set property XULElement.selectedIndex" {file: "http://mail.google.com/mail/?ui=2&view=js&name=js&ver=pd_Am7ltdRI.en.&am=!ZKLuV0Z3Ba-RZb2MUfUyelVd8zDbk3JAqVLT6jDN8hO1tLiY&fri" line: 712}]