Upgrade StorageFailed to notice syncing issue for months
Debug ID: D989831359
I apologize; at this point, unfortunately, the difference between the online and local libraries is on the order of hundreds of items.
I can't seem to pinpoint when syncing began to fail because it didn't seem to fail entirely until December 6, 2025.
A description of what's not transferring:
I'm not sure if this is a helpful description, but what's not transferring comprises parent items, not just attachments.
The zotero.org URL after selecting the item in the online library if it appears there:
The problem appears to be my laptop, such that the item is not appearing in the online library.
I would simply reset rather than bother you, given how pervasive the issue seems to have been, but the documentation does warn that resetting may make the issue worse.
Thank you.
I apologize; at this point, unfortunately, the difference between the online and local libraries is on the order of hundreds of items.
I can't seem to pinpoint when syncing began to fail because it didn't seem to fail entirely until December 6, 2025.
A description of what's not transferring:
I'm not sure if this is a helpful description, but what's not transferring comprises parent items, not just attachments.
The zotero.org URL after selecting the item in the online library if it appears there:
The problem appears to be my laptop, such that the item is not appearing in the online library.
I would simply reset rather than bother you, given how pervasive the issue seems to have been, but the documentation does warn that resetting may make the issue worse.
Thank you.
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dstillman Zotero Teamedited January 17, 2026You disabled syncing of My Library in the Sync settings (#4 on Changes Not Syncing).
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mellificaOh! For the sake of any other dingus who does this: I had no memory of making the change and didn't think to check the "Choose libraries" option. Thank you so much!