May I ask what could be the reason why Zotero keeps crashing on my computer

ershiqihuasheng
Every time I try to open a specific PDF/article, Zotero crashes. Even after restarting my computer and with no other programs running, it still crashes when I open that same file. Do you know what might be causing this? here is the error report ID:743709731
  • dstillman Zotero Team
    Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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