1763533558

cpf2
Synchronization failed, and the report stated that 'annotation' was not loaded for item (3065/1/DSIXW2SM). My storage does not contain the DSIXW2SM document; it's a ghost document. The entire synchronization process is stuck due to this error.
  • dstillman
    If you go to Tools → Developer → Run JavaScript and run the following code, what's the result?

    return await Zotero.DB.valueQueryAsync("SELECT COUNT(*) FROM items WHERE itemTypeID=(SELECT itemTypeID FROM itemTypes WHERE typeName='annotation') AND itemID NOT IN (SELECT itemID FROM itemAnnotations)")

    After that, if you haven't yet, you should try restarting the app to see if that fixes it.
  • cpf2
    ===>0<=== (number)
  • cpf2
    I'm currently experiencing serious sync issues with Zotero. I'm using Nutstore's WebDAV for file syncing. Clicking the sync button on computer B results in the following errors:

    1766891993067 addons.xpi-utils WARN disabling legacy extension zoteroshortdoi@wiernik.org

    1766891993067 addons.xpi-utils WARN Add-on zoterostyle@polygon.org is blocklisted.

    1766891993067 addons.xpi-utils WARN disabling legacy extension SiriusXT@null.null

    1766891993067 addons.xpi-utils WARN disabling legacy extension jasminum@linxzh.com

    [JavaScript Error: "Security Error: Content at moz-nullprincipal:{9bcc187f-1316-4e32-a74d-ada87cbb2945} may not load or link to] chrome://betternotes/content/treeView.html."]

    [JavaScript Error: "Passing a URI to Zotero.File.getContentsAsync() is deprecated -- use Zotero.HTTP.request() instead"]

    [JavaScript Error: "Passing a URI to Zotero.File.getContentsAsync() is deprecated -- use Zotero.HTTP.request() instead"]

    [JavaScript Error: "'annotation' not loaded for item (3071/1/8A97ZE7U)"]

    [JavaScript Error: "'annotation' not loaded for item (3071/1/8A97ZE7U)"]

    [JavaScript Error: "'annotation' not loaded for item (3070/1/YJY9BQ2F)"]

    [JavaScript Error: "'annotation' not loaded for item (3070/1/YJY9BQ2F)"]

    [JavaScript Error: "'annotation' not loaded for item (3069/1/CLYI9L9V)"]

    [JavaScript Error: "'annotation' not loaded for item (3069/1/CLYI9L9V)"]

    [JavaScript Error: "'annotation' not loaded for item (3068/1/UFZ6K3GY)"]

    [JavaScript Error: "'annotation' not loaded for item (3068/1/UFZ6K3GY)"]

    [JavaScript Error: "'annotation' not loaded for item (3067/1/KL9MBGKD)"]

    [JavaScript Error: "'annotation' not loaded for item (3067/1/KL9MBGKD)"]

    [JavaScript Error: "'annotation' not loaded for item (3066/1/RF7V4EQ4)"]

    [JavaScript Error: "'annotation' not loaded for item (3066/1/RF7V4EQ4)"]

    [JavaScript Error: "'annotation' not loaded for item (3065/1/DSIXW2SM)"]

    [JavaScript Error: "'annotation' not loaded for item (3065/1/DSIXW2SM)"]

    [JavaScript Error: "'annotation' not loaded for item (3064/1/IZF9GGNP)"]

    [JavaScript Error: "'annotation' not loaded for item (3064/1/IZF9GGNP)"]

    [JavaScript Error: "'annotation' not loaded for item (3081/1/PGRA8Z6F)"]

    [JavaScript Error: "'annotation' not loaded for item [(3081/1/PGRA8Z6F)"]

    appName => Zotero, version => 7.0.30 (x64), os => Windows 10.0 19045, locale => zh-CN, extensions => Translate for Zotero (2.3.16, extension), Better Notes for Zotero (2.5.13, extension), DOI Manager (1.4.2, extension, disabled), Zotero Style (2.6.7, extension, disabled), Zotero Scholar Rank (2.4, extension, disabled), Jasminum (0.3.2, extension, disabled)

    The sync button on computer A is not updating.

    How can this problem be solved?
  • dstillman
    Can you disable all plugins and provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
  • cpf2
    I have followed the instructions. The DEBUG ID is: D533390607
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